REFUND POLICY

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Prologue:

This Policy covers Refund policy. Aksent English Academy is a Customer Service Driven institution focused
on providing high level Trainings. However, Operational issues can affect our services. To facilitate the customer to
make informed choices prior to the enrolments and to aid Aksent Staff, this policy has been made available.

Refund Policy

I. Students need to read the Refund policy prior to the Enrolment/Registration.
II. No Refunds for whatever reason would be done for requests received less than 1 working day before your
course commencing date.
III. Refund can be sought without any reason up to 5 working days before your course commencing date. An
amount of Rs.500/- would be deducted towards admission charges and the remaining fee paid would be
refunded in full.
IV. Refunds sought between 4 and 2 working days prior to your course commencing date will not be considered
for full refund. 50% of the fee paid would be refunded in this event.
V. When a Student pays a Partial amount towards the Course for blocking a seat, it is called Booking Fee.
Student should pay the Registration amount of the course fee to complete the Registration formalities before
the commencement of the course without fail. In the event of non-payment, the booking fee is valid for one
month. Student can carry forward the booking fee, if they join the next batch which falls within one month.
VI. Amount paid as Booking fee is non-refundable and non-transferable one.
VII. Course fees are non-refundable and non-transferable should you have to curtail your course for any reason,
including personal, work, holiday and/or medical reasons.
VIII. Course fees are non-refundable and non-transferable if you are suspended or dismissed for failing to attend
classes as per your allotted timings.
IX. Student is expected to produce Documentation proof to the Satisfaction of the Accounts department for
processing the Refund under the Partial Refund Policy.
X. Batch Postponement:
Aksent strives to start batches as per schedule. Postponement and cancellation is done only in inevitable
situation.
Aksent reserves the right to postponement of batches. The communication on the batch postponement would
be provided 2 working days prior to the scheduled batch launch. Refunds are not applicable for batch
postponement.
XI. Refunds can be sought for batch cancellation

Batch Cancellation:

A Batch is considered as cancelled only in the following situations.
1. Aksent makes a formal announcement on the cancellation through writing.
2. Batch has been postponed on more than 2 occasions and Aksent does not provide any rescheduled dates.

Declaration

I (_____________________________________) S/o /D/o /G/o ____________________________ bearing
Registration number _________________ have booked/ registered with a training course starting on
____________________ at Aksent English Academy – Chennai, and I hereby declare that I have read and
understood the above refund policy and agree to abide by the same.
Signature of Candidate with date and place

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